Local Leadership
on Newcastle-under-Lyme Borough Council
Leading the improvement in Newcastle!
Working together to deliver excellent services and prosperity for Newcastle...
The
Council was rated as 'fair' by the Audit Commission in the CPA of 2004. For us, fair is not good enough and we want to move towards being an excellent authority with a reputation for good governance on behalf of the people of the Borough. This drives all of our work, and is the principal motivation behind our restructure. These changes are necessary to ensure that the people of our Borough receive excellent local services; our aim is to empower staff at all levels to achieve the improvement that they and the new administration would like to see. We are under no illusions about the challenges which the Borough Council faces, but we are determined to rise to them.
The Audit Commission was clear about where it expects to see us improve; and I am personally chairing the Improvement Board which takes an overview on the improvements to be carried through. The programme of modernisation which the Council is embarking upon is certainly challenging, but we are determined and committed to bring about the changes necessary. We need to be ‘fit for purpose’ as an organisation to deal with the challenges of the future. So embedding the restructure, achieving value for money for our residents, and implementing effective change management within the organisation are all major areas where we will be focusing particular attention. I truly believe Newcastle has a fantastic future and we have made rapid progress in a very short timescale.
Simon Tagg
Leader of the Counci
l
A
bout Newcastle-under-Lyme
Transport & Economy
Good communications have been responsible for much of the Borough’s past
development and our position in the centre of the country and at the heart
of the motorway network ensure we remain a key distribution centre. Its
closeness to the M6 and its central location between Manchester and
Birmingham have been boosted by the development of the A50 link road which
has speeded up access east to the M1. These links have resulted in a number
of national and international distribution companies setting up bases in the
Borough, with the Parkhouse Industrial Estate and the Lymedale Business Park
popular locations. Recent additions to Lymedale have included TK Maxx which
has established a 250,000 sq. ft. distribution hub there. The Small Firms
Business Centre built by the Borough Council offers units varying in size
from 1,000 to 4,000 square feet. Across the Borough as a whole there are
over 20 business parks and industrial estates containing companies which
range in size from giant warehouses to one-room workshops.
Knowledge industries
The Science Park at Keele University is also helping to diversify the area's
reliance on jobs in traditional manufacturing. The development of the
Science Park has been central to the University’s policy of developing
strong links with businesses in the region and this has already resulted in
research and consultancy contracts, flexible training schemes, and the
provision of conference and banqueting facilities and business information
services. Two new striking Innovation Centres have been completed on the
site and a further two are under development to provide incubator units and
encourages the development of research-based new company start-ups. These
are immediately adjacent to the University's Health Sciences Complex which
includes the brand-new Undergraduate Medical School, an imposing development
alongside the new entrance road.
About the Council
The overall commitment of the Borough Council is ……
”Newcastle-Under-Lyme Borough exists to serve the people of the Borough and
to strive for a sustainable, safe and healthy environment in which they will
want to live, work, and spend their leisure.”
Our priorities
The Council has identified 4 priority areas in its plan. These all relate
closely to the ambitions contained within the Newcastle-under-Lyme Community
Strategy. Underpinning and supporting these priority areas is the Council’s
Corporate Improvement Agenda, which is aimed at ensuring the Council
operates in a cost effective and accessible manner based on a clear
understanding of community needs and ambitions. The 4 priority areas are:
Community Safety, Regeneration, Stronger Communities, Environment.
Our Commitments
The commitments of the Council describe how it would like to connect and
communicate with its communities and citizens, and how it runs as an
organisation. They are cross cutting in nature, and should be taken into
account when designing and delivering all services. The Council’s
commitments underpin both its priority areas and its priorities for
improvement and we anticipate that they will remain constant over a long
period of time.
1. We aim to deliver an excellent service to our communities.
2. We are committed to improvement, both continuous, incremental, and
breakthrough.
3. We respect our employees and value the contribution they make to our
success.
4. We will act in a fair, open, and honest way with integrity and
impartiality, following ethical standards.
5. We will respect our other stakeholders, valuing them as we do our staff.
6. We will ensure sustainability by taking a responsible approach in all our
activities so as to minimise our impact on the environment.
Political structure of the council
May’s local elections saw a major change in the political make-up of
Newcastle-under-Lyme BC, when a partnership of Conservative and Liberal
Democrat councillors took control. Conservative leader Simon Tagg became
leader of the Council and Liberal Democrat Robin Studd became deputy leader.
Although Labour remains the largest single party with 27 seats, the
partnership has a total of 31 seats with 17 Conservative councillors and 14
Liberal Democrats. There is one UKIP councillor and one Independent.
Members of the Cabinet oversee the following ‘portfolios’ or groups of
services:-
Finance, Resources and Efficiency – Cllr Jeremy Lefroy (Con)
Environment and Recycling – Cllr David Becket (Lib Dem)
Regeneration and Planning – Cllr Robin Studd (Lib Dem)
Community Safety – Cllr Glennis Deakin (Con)
Quality of Life and Social Inclusion – Cllr Mary Maxfield (Lib Dem)
Corporate and Service Improvement – Cllr Simon Tagg (Con)
Restructure
The Borough Council agreed a new structure to deliver improved services to
the public. The intention behind the changes is to introduce into the
Council strong leadership and champions of change; strengthen management
capacity in the middle of the organisation and at the point of service
delivery; and provide additional and dedicated organisational capacity at
the corporate centre to enable front line staff to more effectively carry
out their jobs.
The
council’s performance
(Extract from Audit Commission Annual Audit and Inspection Letter, March
2006 - under the previous Labour Administration )
The Council is struggling to deliver improvement consistently and to target
under-performing services. Challenge to existing service arrangements has
been lacking and monitoring and reporting is not sufficiently rigorous or
detailed. Critical issues are to effectively implement the Cultural Change
Programme, to achieve improvement in priority areas where there has been
consistent underperformance and to address weaknesses in its use of
resources.
The best value review programme does not appear to operate in a culture
which fundamentally challenges how, or indeed whether the Council should
provide services. Our review of change management highlighted that the
Council has recognised that it is struggling to deliver improvement on the
scale, and at the pace, required. It continues to face budget pressures and
at the same time, has an ambitious programme of change. We are working with
officers to address these issues. The approach to managing risk is
developing but it is not yet fully embedded. There is a lack of consistency
in the application of risk protocols and not all major projects or
initiatives are adequately, or consistently, risk assessed.
Frontline services, such as refuse collection and grounds maintenance, are
delivered in a manner reliant on obsolete contracts which are now a barrier
to best value and the Council is unable to demonstrate that the services are
either delivering value for money or continuous improvement. Service and
financial management arrangements are weak and there are inadequate and
inconsistent governance arrangements in place to ensure that these services
are managed appropriately. A radical review of how these services are
delivered is needed to ensure they are delivering value for money. Service
specifications need to be revised to reflect modern practices and market
testing undertaken to ensure the services are competitive. Service and
financial management need to be strengthened and aligned service delivery.
Financial recovery plans need to be put in place.
The medium-term financial strategy is soundly based and designed to deliver
corporate objectives. The budget is balanced and comprehensive; however, due
to the introduction of a new finance system and resource pressures within
the finance department, budget monitoring reports were not provided to
members until September 2005. The information produced initially was focused
on some risk areas without an overall forecast of outturn. By December, it
became apparent that a deficit was likely. Only with timely and appropriate
financial reporting will members be able to consider and approve action
plans to address overspends and address potential deficits within the year.
In most respects, the management of fixed assets complies with good
practice. The arrangements could be improved by ensuring that there is a
formal, objective process against which capital projects are prioritised.
Our use of resources value for money assessment found that the Council has
not considered and defined what is meant by 'value for money' and as a
result it is not able to monitor if and how this is being achieved. Service
quality is mixed and there is no link between spending levels and
performance across all service areas. There is no evidence that improvement
activity is being targeted at under performing services. There are pockets
of good practice that would help to achieve and manage value for money if
harnessed within a corporate approach.
As at the
31 March 2005 the overall financial position was sound, but the latest
budget monitoring report of 8 February 2006 indicates a potential deficit of
Ł0.856 million for 2005/06, an increase from the estimate of Ł0.705 million
reported in January. Whilst general balances are adequate, increasing
expenditure demands in the current and future financial years will put
additional pressure on resources. The Council needs to have regard to all of
the prudential code indicators given the problems of inappropriate borrowing
and lending that have occurred, members need to closely monitor and
scrutinise the prudential code indicators.
Action needed by the Council
· Improve the understanding of value for money throughout the Council and
improve the measurement, monitoring and delivery of value for money in a
consistent way across all council services.
· Implement the Cultural Change Programme.
· Produce a workforce plan to support the HR strategy.
· Embed risk management arrangements.
· Ensure there is sufficient capacity to meet the production of the 2005/06
Statement of Accounts and supporting working papers.
· Provide budget monitoring information on a timely basis to officers and
members to enable action to be taken to address any overspends.
· Monitor prudential code indicators.
· Review the service specifications and improve service management and
control currently delivering waste management, leisure services and grounds
maintenance to ensure delivery of value for money.
Local Strategic Partnership
Newcastle-under-Lyme LSP’s Community Strategy was formally approved by the
LSP Board in July 2003. It effectively began to be implemented from April
2003. The strategy identifies 6 key outcomes:
1. Safer Communities
2. Everyone should have equal access to learning and cultural opportunities
that will enable them to fully contribute to a thriving economy and benefit
from increased prosperity.
3. Communities will be fully involved in decision making and the development
and delivery of services.
4. Services, information and advice will be more accessible, joined-up, and
responsive to the needs of local neighbourhoods.
5. Everyone should have equal opportunity and the necessary resources to
improve their health, wellbeing and quality of life.
6. Every resident in the Borough should have an affordable home suitable to
his or her needs and live in a high-quality environment.
Existing multi-agency partnerships such as the Newcastle Safer Communities
Partnership come under the umbrella of the LSP and act as theme or project
groups for the LSP. Over and above these, the LSP has identified 6
cross-cutting priority themes. These are:
· Social inclusion and equalities
· Community development
· Rural issues
· Regeneration and neighbourhood development
· Children and young people
· Older people
Conservative supporters
get webwise!
Picture: Owen Meredith (back row far right), Simon Tagg (left) with Michael Howard MP and others CF'ers in Telford during the General Election Campaign.
A New party political website has been set up by
students. The Newcastle-under-Lyme and Keele University Conservative Future
group (NKCF) has launched the website, which has the slogan Be Part Of It, to
raise the profile of the party.
The group is made up of party activists in the area under the age of 30, and
they are keen on recruiting more non-students members. It has high hopes that
the site will act as a catalyst to deliver the Tory message and show, the group
says, the often overlooked side of the Conservative Party.
Chairman Owen Meredith said: "I was elected as chairman and will be delivering
on my promises to raise the profile of the group . I am encouraging everyone to
approach us with an open mind."
The website address is
www.newcastlecf.co.uk
Local Councillor Adopted As Conservative Parliamentary Candidate

Local Conservative
councillor Jeremy Lefroy as been appointed as the Newcastle constituency
Parliamentary candidate.
“We are very pleased to have selected Jeremy Lefroy from a very strong field of
candidates. He is a first class local councillor who will serve Newcastle well,
both as the Conservative candidate and as a Member of Parliament,” said Chairman
Robert Edwards.
“I am delighted to have been chosen to fight Newcastle for the
Conservatives. As a local man I know the problems that residents face everyday,
and be working hard to gain their support and trust in the general election,”
said Jeremy.
Newcastle Conservative Group Leader Simon Tagg said, “Jeremy has
worked really hard on behalf of the people of the Westlands and I have no doubt
that he will work equally hard on behalf of the people of Newcastle. He is an
excellent Finance spokesman, putting together a reasonable and workable shadow
budget, and highlighting Labour’s deficiencies.”
Going beyond the sound bite
Newcastle Conservatives have launched a website to
use as a campaigning tool in publicising their policies. The Association has
set up the site giving details on Tory councillors in the borough.
Group leader Simon Tagg, who represents May Bank, said: "We're really
pleased to be launching our own website - it will be a useful tool to let
the people of Newcastle know what the opposition are all about.
"It will also let us give them fuller details of our proposals for the
council and go beyond the sound bite to get our message across."
Mr Tagg said the site -
www.newcastleconservatives.co.uk -
will be the official launch pad of
the group's new policies, including proposals for next year's budget.
The association, which will choose its prospective parliamentary candidate
over the next few months, will also use the website in the run up to the
General Election and in next year's Staffordshire County Council elections
Conservative Shadow Council Team for the Forthcoming Year
Published & promoted by Simon Tagg, Civic Offices ,Newcastle-under-Lyme. Staffordshire.
Simon Tagg 2009